In today's economy, creating intelligent customer experiences is a key differentiator for organizations looking to compete and gain a competitive advantage. Use of AI and especially Generative AI became more prevalent in the business world. We will discuss some of the work we did on creating an AI-Driven CX Platform that offers data management, Customer360 views, personalization and chatbots infused with Generative AI, and advanced security features. We will also discuss practical use cases and…

Keeping up is the ultimate challenge for employees and companies within fields of massively fast-emerging trends shaping how to work and deliver. Learning and spreading expertise is also key to success while householding the knowledge of older technologies to maintain systems efficiently. The classic learning approach needs too much time to scale understanding and to adopt new technologies, especially remotely. It needed to be extended to a more self-defining and community-driven model with the…

This session will introduce embedding vectors and their use in artificial intelligence. It will illustrate how these constructs can be effectively utilized in enterprise AI solutions, specifically in conjunction with prompt engineering. Rainer Stropek will present practical demonstrations using Microsoft's Azure Cloud and OpenAI's ChatGPT 4 model, showcasing real-world application scenarios and potential business benefits. Attendees will gain insights into emerging AI trends and practices in…

"Σπεύδε βραδέως" in ancient Greek, or "festina lente" in Latin translates as "hurry slowly" an oxymoron saying to indicate the need for balancing deliberation and urgency.
In this talk we comment on the prevailing perceptions relating to speed of software development and how in a DevOps context what sometimes is perceived as fast from an individual's perspective has a deleterious effect on team performance while practices traditionally viewed by developers as cumbersome have in fact a positive…